Business process outsourcing

QCS BPO is an end-to-end outsourcing services provider. QCS (Quality Customer Services) BPO addresses your business challenges by applying proven process methodologies, integrated IT and business process outsourcing solutions. QCS applies business excellence frameworks to significantly reduce costs, enhance effectiveness and optimize business processes. QCS focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through reduced costs, ongoing productivity improvements and process reengineering.

At QCS the services are tailored to suit each Client’s specific requirement and integrated to provide end-to-end solutions. Our expertise includes Industry Specific Services, Order processing, Virtual Assistance, Data conversion, Technical Support, Remote Assistance, Market Research.

Top Services of QCS

Voice Support

Inbound Support Outbound Support

Backend Support

Market Research Data Entry Data Conversion Form Filling Order Processing

Inbound Support

At QCS we realize how important is to retain customers and the best way to retain customers is to listen to them a help them according. We pass the same knowledge to our customer care executives so we can provide good customer satisfaction to your customers.

At QCS we provide support for voice based support for our client’s weather it is B2B or B2C. We provide service in Customer Care, Technical Support, Order Processing and Cross Selling.   

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Outbound Support

We at QCs provide outbound services like lead generation, customer survey, promotional calls, appointment fixing and more.   

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Market Research

Every organization wants to know who their competitors are or who can be their customers, will their products or services has any kind of demand for this they need to collect a huge database which can be locally or globally based on the business location. The most tedious job of all would be collection or gathering accurate database. Yes, you can get the database from organization who would have huge database but we need to realize that is that entire database is what we want or will it help your organization to make a strong decision, remember your data source will play a key role in your decision making weather you want to go forward or start it all over again.

We at QCS specialize in market research across various business domains; we have experts in market research who would provide you information on what you require weather it is local or global data.   

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Data Entry

At QCS we know how important it is for any organization to capture every information as it can the most critical information for your organization in near future. Data entry is a time consuming work and it can take lot of man hours to complete this task even though this might not be your core business but you still need to make sure that the data is safe and available when you want.

We at QCS with our experienced team of professionals provide data entry, data conversion and manual data entry services with 99.9% accuracy.   

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Data Conversion

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Form Filling

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Order Processing

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